Ambassador Guide

Welcome

As a Cubrin Ambassador, you are the bridge between local businesses and the community. Cubrin is a full hyperlocal marketplace — we accept vendors from food, beauty, gadgets, fashion, and lifestyle categories.

Your role is to onboard shop owners and customers, and earn commissions for every successful sale made through your network. This guide will walk you through everything — from onboarding to withdrawals.

Onboard Merchants

Cubrin is a full hyperlocal marketplace — not just food. You can onboard any local vendor selling products in the categories below. Here are the categories we accept:

🍔 Food & Groceries
- Buka & Local Food – Traditional African restaurants
- Grills – Suya spots, barbecue joints
- Provisions – Small shops selling groceries
- Snacks – Pastries, small chops
- Fast Food – Burgers, fries, and quick bites
- Student Sellers – Campus-based vendors selling affordable snacks, drinks, and quick bites
💄 Beauty & Personal Care
- Skincare & Makeup – Beauty products and cosmetics
- Hair & Grooming – Hair products, wigs, grooming essentials
- Personal Care – Body care, fragrances, wellness items
📱 Devices & Accessories
- Phones & Gadgets – Mobile devices and electronics
- Accessories – Chargers, cases, earphones, cables
- Tech Essentials – Power banks, smart watches, and more
👗 Fashion & Home
- Clothing & Footwear – Fashion apparel, shoes, bags
- Accessories – Jewellery, belts, and fashion extras
- Home & Lifestyle – Home essentials and lifestyle products

Tip: To speed up approval and avoid denial, confirm that every vendor you onboard falls under one of the categories above.

Shareable Link: Use the link from your dashboard – merchants can onboard themselves.

Manual Onboarding: You can also add merchants directly via the "Onboard Merchant" form.

Onboard Customers

Help grow the Cubrin community by inviting customers. They get access to food, fashion, beauty products, gadgets, and lifestyle items from nearby vendors — and you earn commissions on every purchase they make.

Customer Link: Share the customer onboarding link – they sign up themselves.

Commissions & Earnings

You earn a percentage of the platform fees generated by merchants and customers you onboard. Your current revenue share is displayed in the sidebar.

Track your earnings – Visit the Ledger tab for a full breakdown.
Monthly summaries – See how much you earned each month.
Commission types – Merchant commissions and customer commissions.

Withdrawals (Settlements)

You can withdraw your entire wallet balance at any time. A 2% platform fee applies. The fee is non‑refundable if the request is declined by admin.

Step 1: Go to Settings and add your bank account.
Step 2: Go to Settlements and click "Submit Request".
Step 3: Wait for admin approval (1‑3 business days).

Important: You can only withdraw once per day. Only one pending request at a time.

Support & Community

Need help? Have questions? Join our ambassador community and get instant support.

Join WhatsApp Channel Email Support

WhatsApp: +234 901 820 1890

Frequently Asked Questions

Q: How do I know if a merchant is earning for me?

A: Check the Merchants tab. Merchants with "Earning Active" status are generating commissions.

Q: Can I change my bank account?

A: Yes, go to Settings and update your bank details. A verification link will be sent to your email.

Q: How long does it take to receive my withdrawal?

A: Admin approval takes 1‑3 business days. After approval, funds are sent to your bank.

Q: What if I forget my password?

A: Use the "Forgot Password?" link on the login page. A reset link will be emailed to you.